Privacy Policy

1. Introduction

Tech Plus ('we', 'us', or 'our') is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

2. Data Controller

3. What Personal Data We Collect

We are committed to respecting your privacy and minimizing data collection.

We do not collect any personal information through forms or tracking mechanisms on this website. The only data we collect is basic connection metadata (such as IP addresses, browser type, and access timestamps) for the sole purpose of conducting basic analytics to understand website traffic and improve our services. This metadata is collected automatically and does not identify you personally.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To provide quotes, proposals, and information about our products and services
• To improve our website and services
• To comply with legal obligations and enforce our terms and conditions

5. Legal Basis for Processing

We process your personal data based on: (a) Your consent when you submit a contact form or inquiry; (b) Legitimate interests in responding to inquiries and conducting business operations; (c) Contractual necessity when processing is required to fulfill a contract with you; (d) Legal obligations under applicable laws and regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically for the duration of our business relationship and up to 3 years thereafter for legal and accounting purposes. After this period, we will securely delete or anonymize your information.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist with our operations (e.g., email hosting, website analytics) under strict confidentiality agreements
• Legal authorities when required by law or to protect our legal rights
• Business partners only with your explicit consent

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data under certain circumstances
• Right to Restriction of Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Lodge a Complaint: File a complaint with the French Data Protection Authority (CNIL) or your local supervisory authority

9. Cookies and Tracking Technologies

Our website may use essential cookies to ensure proper functionality. We do not use third-party tracking or advertising cookies. You can control cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.

11. International Data Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last Updated' date. We encourage you to review this policy periodically.